Refund Policy

Last updated: August 28, 2026

Due to the digital and immediately accessible nature of our products, all sales are final once the files have been delivered or accessed. Refunds are not provided for change of mind, lack of compatible third-party software, or failure to review the product description before purchase.

If you receive a corrupted file, an incomplete download, a duplicate charge, or the product materially differs from what is described, contact hello@virtualcreator.studio so we can review and resolve the issue.

This policy does not limit any rights you may have under applicable consumer law.

Third-party tools

Virtual Creator Studio products may be designed for use with third-party creative, social, AI or chatbot platforms. Unless expressly stated otherwise, third-party subscriptions, API access, hosting and platform fees are not included.